USABreakdown is owned and operated by trucking professionals who have been in the industry for over a decade. The CEO, Eli Williams, is a former driver, maintenance coordinator, and general tech enthusiast. Our back end developer, Carl Katowich, has worked as a maintenance coordinator for over 10 years with various companies.
We provide a diverse list of vendors to help fleets make cost effective decisions when they experience a breakdown. This list is sourced from various sources online and verified by the company to ensure accurate information.
Three Strike RuleWe’re familiar with working with vendors and how the breakdown process goes. We’ve personally worked with great vendors and some not-so-great vendors. We want everyone who uses our service to have a great experience from start to finish.
Vendors are governed by a three strike policy. Vendors must act in an ethical and honest manner at all times. Users may report a vendor by using the Contact Us link in which the complaint will be investigated by USABreakdown staff.
If a complaint is merited, that will count as a strike against the vendor. After three merited complaints, the vendor will be removed from USABreakdown entirely and banned from ever listing with our company.